AfriHarvex

Privacy Policy

Effective 31 May 2026 · Last updated 31 May 2026

AfriHarvex ("AfriHarvex", "we", "us") operates a global trade-execution platform — a verified marketplace for agriculture, livestock, land and logistics with escrow-protected payments, AI-assisted pricing, in-app calling and cross-border settlement, available on the web and as native iOS/Android apps. This policy explains what we collect, why, who we share it with, and the choices you have.

1. Information we collect

Account — name, email, phone number, password, country, and your chosen role (buyer, seller, driver, etc.).
Profile & verification (KYC) — business details, city/location, bio, and identity documents plus a selfie you submit for verification. These are used to confirm identity and prevent fraud.
Transactions & wallet — listings, orders, escrow deals, wallet balance and payout details. We do not store full card numbers — card payments are handled by our payment processors.
Communications — in-app chat messages, and audio/video call connections you place through the app.
Device & technical — device type, app version, IP-derived region, and push-notification tokens (APNs/FCM/VoIP) used to deliver alerts and incoming calls.
Location — approximate or precise location, only with your permission, to power nearby-driver discovery and logistics.
Camera & microphone — accessed only when you place a call, upload a photo, or complete identity verification. We do not access them in the background outside an active call.
Usage — actions in the app (e.g. signup funnel, feature use) to operate and improve the service.

2. How we use your information

To provide the marketplace, escrow, calling, and settlement features.
To verify identity, screen for fraud and sanctions, and keep the platform safe.
To send transactional notifications, deal updates, and (where permitted) service messages.
To provide customer support and our in-app assistant ("Champi").
To comply with legal, tax, anti-money-laundering and sanctions obligations.

3. How we share your information

We do not sell your personal information. We share it only with:

Service providers that run the platform on our behalf: Supabase (database, authentication, file storage), Resend (transactional email), Paystack, Flutterwave and Stripe (payment processing), Cloudflare (call relay/TURN), Anthropic (the Champi AI assistant), and Apple (APNs) & Google Firebase (FCM) for push notifications.
Counterparties you trade with — limited profile information (e.g. display name, verification status) needed to complete a deal.
Authorities where required by law, or to enforce our terms, prevent fraud, or comply with sanctions screening.

AI assistant (Champi) & third-party AI processing.

When you use our AI assistant ("Champi") or AI-assisted features, the text or images you provide (and minimal context such as the screen you're on) are transmitted to our AI provider, Anthropic, PBC, solely to generate a result for you. This includes AI-assisted product-listing analysis and, where you choose to use it, AI-assisted identity verification — both of which process the photos you submit. We do not send your password, payment-card details, or contacts to the AI provider. You are asked for your permission in the app before any data is sent to the AI, and you can decline (AI features simply stay off).

Anthropic processes this data as our service provider under its own commitments and does not use AfriHarvex API inputs or outputs to train its models. This provides protection consistent with this policy.

4. International transfers

AfriHarvex is a global service. Your information may be processed in countries other than your own, including where our service providers operate. We take steps to protect it consistent with this policy wherever it is processed.

5. Data retention & your choices

Delete your account — any time, from inside the app.

Go to Profile → Settings → Danger Zone → Delete Account. Your account is deactivated immediately and scheduled for permanent deletion after a 30-day grace period (during which you can sign back in to cancel). You can also download a full copy of your data as JSON from the same screen.

Access & export — download your data in-app at any time.
Correction — update your profile details in-app.
Deletion — as above; some records may be retained where law requires (e.g. completed-transaction and tax records).
KYC records — identity documents and verification evidence are retained while needed to operate your verified account, prevent fraud, resolve disputes, and meet legal or anti-money-laundering obligations. They are deleted or de-identified when those purposes and required retention periods end.
Consent and objections — you may withdraw optional AI, location, camera, microphone, and notification permissions at any time. You may also ask us to restrict or object to processing where applicable.
Can't access the app? Request deletion at afriharvex.com/delete-account.html or email support@afriharvex.com.

6. Security

Data is encrypted in transit. Sensitive documents are stored in private buckets accessible only via short-lived signed links. Escrowed funds are held by our regulated payment processors and released only on delivery confirmation. Database access is governed by row-level security so users can only reach their own data.

7. Children

AfriHarvex is a financial/trade platform intended for users aged 18 and over. We do not knowingly collect information from children.

8. Push notifications & calls

With your permission, we send push notifications (deal updates, messages, incoming calls). Incoming calls may use a VoIP push to ring your device. You can disable notifications in your device settings at any time.

9. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above and, where appropriate, an in-app notice.

10. Contact

Questions or requests about your privacy, or to request account & data deletion: support@afriharvex.com.